sterling collective terms of service
terms of service
Effective Date: May 15, 2026
These Terms of Service (“Terms”) govern your access to and use of the website located at sterling-collective.com (the “Site”). Please read these Terms carefully. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
The Site is operated by Dahlgren Duck & Associates, LLC, a Texas limited liability company, doing business as Sterling Collective (“we,” “us,” or “our”). “Sterling Collective” is a trade name used by us and our affiliates, including SterCal Logistics, LLC, Dahlgren Duck UK Limited, and Sterling Collective Group, LLC.
These Terms govern only your use of the Site. They do not govern, modify, or supersede any separate written agreement between you (or your organization) and any Sterling Collective entity, including any master services agreement, engagement letter, purchase order, statement of work, confidentiality agreement, or similar agreement (each, a “Client Agreement”). In the event of a conflict between these Terms and a Client Agreement, the Client Agreement will control with respect to the subject matter of that Client Agreement.
Access to and use of the client portal accessible through the Site is governed by the portal’s separate terms of use, which you must accept to access the portal. In the event of a conflict between these Terms and the portal terms, the portal terms will control with respect to your use of the portal.
The Site is an informational website that describes our services. The Site does not constitute an offer to sell or solicitation to buy any product or service. Engagements are undertaken only pursuant to a separately executed Client Agreement.
The Site is intended for use by individuals who are at least 18 years of age. By using the Site, you represent that you meet this requirement.
All content on the Site, including text, graphics, logos, images, video, and software, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws. Sterling Collective, the Sterling Collective logo, Dahlgren Duck, and related names and logos are trademarks of us or our affiliates.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for your personal or internal business use. You may not:
You agree not to:
You may link to the Site provided that the link (a) is not misleading, (b) does not falsely imply sponsorship, endorsement, or approval by us, and (c) does not appear in a context that is defamatory, obscene, or otherwise objectionable. We reserve the right to request removal of any link at our sole discretion, and you agree to remove the link promptly upon such request.
The Site may contain links to third-party websites or resources. We do not control and are not responsible for the content, privacy practices, or availability of third-party sites. Your use of third-party sites is at your own risk and subject to their terms.
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT THE INFORMATION ON THE SITE IS COMPLETE, ACCURATE, OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL STERLING COLLECTIVE OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, WHETHER BASED IN CONTRACT, TORT, STATUTE, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
You agree to indemnify, defend, and hold harmless Sterling Collective and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your violation of these Terms, (b) your misuse of the Site, or (c) your violation of any applicable law or any rights of a third party.
These Terms and any dispute arising out of or related to these Terms or the Site are governed by the laws of the State of Texas, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT OR PARTICIPATE IN A CLASS ACTION.
You and Sterling Collective agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Site (each, a “Dispute”) will be resolved by binding, individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration will be conducted in Dallas, Texas, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
YOU AND STERLING COLLECTIVE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.
Notwithstanding the foregoing, either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or confidential information. Disputes subject to a Client Agreement with a different dispute resolution provision are governed by that provision.
If the class action waiver above is found unenforceable, then the entirety of this arbitration provision will be null and void, and the Dispute will be resolved exclusively in the state or federal courts located in Dallas County, Texas, to whose exclusive jurisdiction and venue the parties consent.
For users located in the United Kingdom or European Economic Area, this arbitration provision does not limit rights that cannot be waived under applicable law, and such users may bring claims in their local courts where required by law.
We may revise these Terms from time to time. When we do, we will update the Effective Date above and post the revised Terms on the Site. Your continued use of the Site after the revised Terms are posted constitutes your acceptance of the revised Terms.
We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms. The provisions of these Terms that by their nature should survive termination will survive, including Sections 5 (Intellectual Property), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 12 (Governing Law), and 13 (Arbitration).
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Site, and supersede any prior understandings or agreements regarding the Site. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms at any time without notice.
Questions about these Terms may be directed to:
Sterling Collective
Attn: Legal
1531 Edison St.
Dallas, Texas 75207
United States
privacy@sterling-collective.com
